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Terms of Service1. Definitions2. Scope of Services3. Acceptance of Terms4. Client Responsibilities5. Intellectual Property6. Confidentiality7. Payments and Billing8. Data Protection and Privacy9. Third-Party Services and Integrations10. Limitation of Liability11. Warranties and Disclaimers12. Termination13. Governing Law and Jurisdiction14. Amendments

Terms of Service

Welcome to Avalon-AI.

These Terms of Service (“Terms”) govern your use of our website, products, and services, including AI, automation, and Odoo integration solutions provided by Avalon-AI (collectively, the “Services”).

By accessing or using our Services, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using our Services.

1. Definitions

  • Client, you, or your — refers to any person or organization using Avalon-AI’s website, services, or integrated solutions.
  • Services — refers to all offerings provided by Avalon-AI, including AI solutions, automation workflows, system integrations, consulting, support, and software customization.
  • Agreement — refers to these Terms of Service together with any signed project proposal, service contract, or statement of work (SOW).

2. Scope of Services

Avalon-AI provides:

  • AI and Automation Solutions — custom models and workflows designed to optimize operations.
  • Odoo Implementation and Integration — including setup, customization, module development, and system maintenance.
  • Third-Party Integrations — connecting Odoo and other systems with APIs, messaging tools, analytics, and cloud services.
  • Technical Support and Consulting — maintenance, troubleshooting, and process optimization.

Each service engagement may be subject to a separate written agreement or proposal outlining scope, timelines, and deliverables.

3. Acceptance of Terms

By:

  • accessing our website www.avalon-ai.com,
  • entering into a business relationship with Avalon-AI, or
  • using our software or integrations,

you acknowledge that you have read, understood, and agreed to these Terms.

4. Client Responsibilities

You agree to:

  • Provide accurate and complete information necessary for project implementation.
  • Obtain all required licenses, permissions, or rights to data shared with Avalon-AI.
  • Use our Services only for lawful purposes and in accordance with these Terms.
  • Maintain the confidentiality of any access credentials or system integrations provided by Avalon-AI.

Avalon-AI is not responsible for delays, errors, or system issues arising from incomplete or inaccurate client-provided information.

5. Intellectual Property

  • All intellectual property rights in Avalon-AI’s tools, frameworks, models, and integrations remain the sole property of Avalon-AI unless otherwise agreed in writing.
  • Any customized software or solutions developed for a client may include open-source or proprietary components.
  • The client retains ownership of its business data, but grants Avalon-AI the right to process it solely for delivering contracted services.

You may not reproduce, resell, or redistribute Avalon-AI’s materials, software, or designs without prior written consent.

6. Confidentiality

Both parties agree to maintain strict confidentiality of any information exchanged during the course of the engagement, including business data, system credentials, and technical documentation.

Confidentiality obligations survive the termination of this Agreement.

7. Payments and Billing

  • Payment terms are defined in the applicable quotation, proposal, or contract.
  • Invoices are due as specified; late payments may incur penalties or suspension of services.
  • All fees are exclusive of taxes, duties, or transaction charges unless stated otherwise.
  • Project milestones and deliverables are considered accepted upon written approval or seven (7) days of client’s silence after delivery.

8. Data Protection and Privacy

Avalon-AI handles all personal and business data in accordance with its Privacy Policy and applicable data protection laws (including GDPR where applicable).

Clients remain the data controllers of their business data integrated through Odoo or other systems.

9. Third-Party Services and Integrations

Our Services may rely on third-party platforms (e.g., Odoo, cloud hosting providers, payment gateways, or messaging APIs).

Avalon-AI is not responsible for the operation, content, or security of such external services.

Use of third-party platforms is subject to their respective terms and conditions.

10. Limitation of Liability

To the maximum extent permitted by law:

  • Avalon-AI shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities.
  • Our total liability for any claim related to the Services shall not exceed the total amount paid by the client for the specific project or service giving rise to the claim.

11. Warranties and Disclaimers

  • Our Services are provided on an “as is” and “as available” basis.
  • Avalon-AI makes no warranties, express or implied, regarding performance, accuracy, or fitness for a particular purpose.
  • AI and automation systems may depend on external data or third-party APIs, and performance can vary over time.

12. Termination

Either party may terminate a service engagement by written notice if the other party:

  • breaches these Terms and fails to remedy such breach within ten (10) business days after notice; or
  • becomes insolvent or unable to perform contractual obligations.

Upon termination:

  • All outstanding fees become immediately due;
  • Avalon-AI may retain copies of necessary records for legal or compliance purposes;
  • Client access to systems, integrations, or hosted environments may be discontinued.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt, without regard to its conflict of law principles.

Any dispute shall be subject to the exclusive jurisdiction of the competent courts in Cairo, Egypt, unless otherwise agreed in writing.

14. Amendments

Avalon-AI may update or modify these Terms from time to time.

The revised version will be posted on www.avalon-ai.com and will take effect upon publication.

Your continued use of our Services after changes are posted constitutes acceptance of the revised Terms.